I commit to provide

A home environment.

Safety.

Your pet will not meet our dogs during their visit.

Knowledge, and frequent update of skills.

Regular updates for my own training and knowledge, and the safety of any pets in my care.

Quality, professional grooming products and tools, including the use of gentle and sensitive shampoos.

Patience.

Communication.

Grooming services as detailed in any documentation on this site or in any communication between us.

I always prioritise the needs of the pet, above all and in extreme situations will make a judgment if the groom needs to be paused or rearranged.

I reserve the right to refuse service at my discretion and based on the following:

No Show’s (without timely communication / repeatedly)

Dangerous / aggressive or otherwise unsuitable dogs* – for the health and safety of all involved.

* Any behavioural issues must be discussed with me and I will be happy to work with you and your pet it is only in extreme situations that grooming may not be possible.

Prices are subject to change

Terms of payment are via cash / bank transfer and are due on collection of your pup.

It is owners responsibility to ensure all pets information is complete and accurate – your pet will be entering a home environment where other animals live.

I need to assess your pet’s temperament and needs prior to grooming.

Privacy Policy

Who we are – website address is: http://symplypaws.co.uk.

Comments

When visitors leave comments we collect the data shown in such comments form, and also the visitor’s IP address, if via this website (and browser user agent string) to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you provide/upload images for/to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment for/on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, (when available*) we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in*, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset*, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment*, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site*, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments* may be checked through an automated spam detection service.